PRIVACY POLICY

 

BACKGROUND:

 

            Elmswell Contractors Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our clients, customers, agents, suppliers and employees and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

 

1.            Information About us

Elmswell Contractors Ltd registered in England under company number 1626985.

Registered address: The Old Schoolhouse, 2 High Street, Needham Market, Suffolk, IP6 8AP.

 VAT number: 368387306.

Data Protection Officer: Sarah Evans.

Email address: enquiries@elmswellcontractors.co.uk.

Telephone number: 01359 235130.

Postal Address: The Old Schoolhouse, 2 High Street, Needham Market, Suffolk, IP6 8AP.

 

2.            What Does This Notice Cover?

This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

 

3.            What is Personal Data?

Personal data is any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

The personal data that we use is set out in Part 5, below.

 

4.            What Are My Rights?

Under the GDPR, you have the following rights,

a)            The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 11.

b)            The right to access the personal data we hold about you. Part 10 will tell you how to do this.

c)            The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 11 to find out more.

d)            The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have. Please contact us using the details in Part 11 to find out more.

e)            The right to restrict (i.e. prevent) the processing of your personal data.

f)             The right to object to us using your personal data for a particular purpose or purposes.

g)            The right to data portability. This means that you can ask us for a copy of your personal data held by us to re-use with another service or business in many cases.

h)            Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

 

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 11.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

 

5.            What Personal Data Do You Collect?

We may collect some or all of the following personal data (this may vary according to your relationship with us):

·         IP address;

·         Name;

·         Date of birth;

·         Gender;

·         Address;

·         Email address;

·         Telephone number;

·         Business name;

·         Job title;

·         Profession;

·         Payment information;

 

6.            How Do You Use My Personal Data?

Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data will be used for one the following purposes:

·         Providing and managing your account.

·         Supplying our services to you. Your personal details are required in order for us to enter into a contract with you.

·         Personalising and tailoring our products and services for you.

·         Communicating with you. This may include responding to emails or calls from you.

·         Supplying you with information by email or post that you have opted in to.

 

7.            How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):

Ongoing contractual or business relationships.

 

8.            How and Where Do You Store or Transfer My Personal Data?

We will only store your personal data in the UK. This means that it will be fully protected under the GDPR.

The security of your personal data is essential to us, and to protect your data, we take a number of important measures, including the following:

Programmes that encrypt data.

 

9.            Do You Share My Personal Data?

We will not share any of your personal data with any third parties for any purposes, subject to one important exception, which are complying with any legal obligation.

 

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

 

10.         How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it and we will reply within one month of receiving it.

There is not normally any charge for a subject access request.

 

11.         Cookies

This site uses cookies – these are small text files that are placed on your device to help this website to provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

 

12.         Google Analytics

This website sets “first party” cookies through its use of Google Analytics. We use Google Analytics to provide us with non-personal site analytics, which in turn help us improve this website. Google Analytics tracking uses cookies in order to provide meaningful reports about web site visitors’ but they do not collect personal data about you. Google Analytics sets or updates cookies only to collect data required for the reports. Additionally, Google Analytics only uses first-party cookies. This means that all cookies set by Google Analytics cannot be altered or retrieved by any service on any domain other than elmswellcontractors.co.uk. Further detailed information on Google Analytics cookies can be found here.

 

13.         How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of Sarah Evans):

Email address: enquiries@elmswellcontractors.co.uk.

Telephone number: 01359 235130.

Postal Address: The Old Schoolhouse, 2 High Street, Needham Market, Suffolk, IP6 8AP.

 

14.         Changes to this Privacy Notice

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be made available on our Company Website.